Delivery Information

All orders are processed and sent out on week days.
For all urgent orders please call 0800 322 000 prior to placing the order.



Delivery Charges

Auckland            $10.00
North Island       $15.00
South Island       $20.00


Delivery Timeframe

Auckland            Overnight – 1 working day
North Island       1 – 2 working days
South Island       2 – 3 working days

Please allow extra time for rural deliveries
For oversized items please email online@frencountry.co.nz


Delivery Address Requirements

A physical street address is required as we cannot deliver to a PO Box address.
We currently only deliver to New Zealand addresses.


Track and Trace

Delivery will be by courier.  An email, with a tracking link, will be sent to you once your products have been despatched. This will enable you to track and trace your order.

If there is no one available to sign for your order when the courier calls, a card will be left at the delivery address so you can arrange for re-delivery or collection.


Pick Up

We do not allow pick ups for online orders. Please contact our online customer service team who will be able to advise a stockist near you.

 

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